Oregon State University (OSU) was switching learning management systems (LMS) from Blackboard to Canvas. At the time, non-credit continuing and professional education students required three different accounts to access three systems: 1) LMS, 2) a Registration system and 3) Content Management System developed in Drupal.
These three local accounts had a history of not having sufficient management and OSU identified this as an area for improvement during the LMS transition. At the time of the implementation, OSU did not have an existing centralized guest account system. While building a system was considered, both time constraints and potential one time and ongoing expenses made the build solution unattractive.
As OSU was evaluating solutions, they discovered the current process for the existing Blackboard solution relied on self-asserted identities with no vetting. Building a service to replicate this functionality would provide little value over using the identities provided by Google, Facebook, Yahoo, or other Internet providers.
OSU needed to find a better way to manage access for continuing and professional students when they moved to the new Canvas LMS.